Ticket Terms & Conditions

TGL Ticket Terms and Conditions

IMPORTANT: READ THESE TICKET TERMS AND CONDITIONS, IN PARTICULAR, THE MANDATORY BINDING ARBITRATION AND WAIVER OF A JURY TRIAL AND CLASS ACTION SECTIONS HEREIN, CAREFULLY BEFORE ACCEPTING. THESE TERMS AND CONDITIONS HAVE LEGAL CONSEQUENCES THAT WILL AFFECT YOUR LEGAL RIGHTS AND THAT WILL LIMIT YOUR ABILITY TO BRING FUTURE LEGAL ACTIONS.

From time to time, you may purchase or otherwise obtain tickets to TGL event matches conducted by TGL Holdings, LLC and its affiliates (“TGL”) at the SoFi Center ("Facility"). Tickets issued are revocable licenses that only grant a one-time entry into the Facility and a spectator seat (or if specified on the ticket, a standing location) for the specified match (the "Event"). No person, regardless of age, may enter the Facility without a ticket, and re-entry is prohibited. Admission may be refused or withdrawn, or ticket holder ejected, in the sole discretion of TGL. The ticket holder and/or purchaser ("Holder"), any individual using tickets issued to Holder (including, but not limited to, any accompanying minor), and all other persons acting or purporting to act on Holder's behalf, agrees that (i) this ticket is subject to these terms and conditions ("Terms"), and (ii) by accepting and/or using this ticket, Holder (both on behalf of itself and on behalf of each person who enters the Facility, including parking areas or entry gates, using tickets issued or provided to Holder), is deemed to have read and understood the Terms, and agrees to be bound by them. Holder represents and warrants that each person who enters the Facility, including parking areas or entry gates, using tickets issued or provided to Holder, has authorized Holder to act on their behalf for purposes of agreeing to these Terms. Failure to comply with any of these Terms shall result in forfeiture of this license and all rights arising hereunder without refund and shall entitle TGL to pursue all legal remedies available. Admission may be refused or revoked and Holder may be ejected in the sole discretion of TGL.

ALL TICKET SALES ARE FINAL AND NON-CANCELABLE. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY, including but not limited to (1) if admission is refused or revoked, (2) if Facility capacity limitations result in Holder's ticket(s) being cancelled, (3) if the Event is relocated outside of Palm Beach Gardens, Florida, (4) if the Event is cancelled and not replayed for any reason (or played without fans), or (5) for any breach of the Terms by TGL, is an account credit or a refund up to the ticket price as determined by TGL in its sole discretion (the "Face Value"). If any portion of an Event is played and subsequently cancelled, such Event will be deemed completed for the purposes of these Terms and no refunds or credits will be given. No refund or remedy will be provided if the Event is postponed and the rescheduled Event date is announced within thirty (30) calendar days, or if Holder is ejected from or refused entry to the Facility. Additionally, no refund or remedy will be provided by reason of Holder's failure to use this ticket for the Event. IN NO EVENT SHALL HOLDER BE ENTITLED TO ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY AMOUNT PAID IN EXCESS OF THE FACE VALUE FOR THIS TICKET.

The date and time of the Event (and the opening of Facility gates) are subject to change by TGL in its sole discretion, and no such changes shall entitle Holder to a refund or any other remedy if the Holder cannot attend the Event or for any other reason. Holder's seat(s) may also be relocated in the sole discretion of TGL, and no such relocation shall entitle Holder to a refund or any other remedy provided that Holder's seat(s) is/are relocated to seat(s) of comparable value as determined by TGL in its sole discretion.

By entering onto the Event utilizing a ticket, Holder acknowledges and agree to the following for yourself and on behalf of any accompanying minor (who shall also be deemed to be “you” for purposes of the following): YOU ASSUME ALL RISK AND DANGER ARISING OUT OF YOUR ATTENDANCE INCLUDING, WITHOUT LIMITATION, RISKS RELATED TO COVID-19, LOSS OF YOUR PERSONAL PROPERTY, INJURY, OR DEATH FROM A GOLF SHOT OR BY OTHER SPECTATORS OR PLAYERS, AND YOU HEREBY RELEASE TGL, TMRW SPORTS, INC., SOFI, PALM BEACH STATE COLLEGE, TELEVISION BROADCASTERS, SPONSORS, VENDORS AND THEIR RESPECTIVE AFFILIATES, EMPLOYEES AND AGENTS, PARTICIPATING PLAYERS, FROM ANY AND ALL LIABILITIES ARISING OUT OF SUCH LOSSES, INJURIES, ILLNESS OR DEATH. FURTHERMORE, IN NO EVENT SHALL TGL BE LIABLE TO YOU FOR CONSEQUENTIAL, ECONOMIC, INCIDENTAL, INDIRECT, PUNITIVE, SPECIAL, OR THIRD-PARTY DAMAGES INCURRED, OR LOSS OF PROFITS, ARISING OUT OF, IN CONNECTION WITH, OR RELATED TO THIS AGREEMENT, EVEN IF TGL HAS BEEN ADVISED OF THE LIKELIHOOD OR POSSIBILITY SUCH DAMAGES MAY BE INCURRED.

Holder agrees to comply with all Event Policies, including without limitation, policies addressing security and fan conduct, health screenings, safety, and bags. Holder and Holder's belongings may be searched or assessed prior to or upon entry into the Facility or at any other time while at the Facility. Prohibited items may be confiscated and/or Holder may be denied admission or have Holder's admission revoked at any time at the sole discretion of TGL. Holder consents to such searches and assessments and waives all claims relating to them. If Holder does not consent to such searches and assessments, Holder acknowledges that TGL reserves the right to deny admission of, and to ban from future TGL and SoFi Facility games and/or events, any person who it, determines, in its sole discretion, poses a risk to the health, safety, or enjoyment of other attendees and/or whose conduct violates these Terms, the TGL Fan Code of Conduct, or is otherwise disorderly (or complicit in such conduct) without refund.

Unauthorized entry into the field of play or other restricted areas, interfering with the progress of any match or event, attempting any physical contact with an event participant, and/or any other disorderly conduct deemed dangerous, inappropriate, or in violation of the TGL Fan Code of Conduct or any other relevant security policies is strictly prohibited. Violators will be removed from the Facility and subject to arrest and prosecution, forfeiture of ticket privileges, and other penalties including up to a lifetime ban. Violators may also be subject to civil penalties and/or fines, as well as financial liability for any damages, costs or injuries incurred as a result of such unauthorized entry or interference. Such conduct constitutes a serious breach of TGL's safety and security protocols, and violators assume any and all risks associated therewith, including the risk of personal injury (including death), and the risk of loss or damage to personal property.

TGL is not responsible for lost, stolen, destroyed, duplicated or counterfeit tickets and may refuse to honor such tickets. Further, this ticket may not be used for, or in connection with, any form of commercial or trade purposes including, but not limited to, any advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of TGL. Use of this ticket in violation of any law is strictly prohibited and will result in seizure, revocation and/or forfeiture of this license without refund. The resale of Event tickets is prohibited by Florida law within the Facility grounds and may result in the automatic revocation of this license, confiscation of ticket, refusal of entry into the Facility, fine, and/or arrest.

You authorize TGL and its affiliates and licensees to use your image, likeness, voice, actions and statements (and that of any minor you accompany) captured or made at the Event in any live or recorded telecast, transmission, reproduction, recording or photograph of the Event in any and all media now known or hereafter developed (in whole or in part) and for advertising, marketing, promotional, analytics and internal purposes, without payment of any compensation to you. You may only capture any account, description, video, audio, photographs, scoring-related data or statistic (“Content”) of, from or at the Event on any day of the Event throughout the Event site (including, for clarity, competition areas on competition days), consistent with all posted rules and instructions of TGL and/or Event staff. However, you may not capture, transmit, distribute, or otherwise use Content for any purpose other than personal, non-commercial purposes (e.g., for your personal social media accounts), and you may not distribute such Content on a live or near-live basis (no live streaming) or use such Content to create a real-time, stoke-by-stroke or hole-by-hole account of the Event. Further, you shall not use or authorize others to use any such Content for any commercial or promotional purpose, or for or in connection with a media outlet (directly or indirectly) unless you and the media outlet have received an official media credential for the Event from TGL. You shall not collect, transmit, distribute, publish or sell Content (including any scoring, statistical, competition or other data at or from the Event) for purposes of any betting or gambling-related activity. TGL is the sole owner of, and you hereby assign to TGL, all right, title and interest in and to all Content, including all copyrights and rights to use all Content (including rights to use your social media posts incorporating the Content), subject to your permission from TGL to capture and distribute certain Content on the limited terms set forth in this license. Upon reasonable request by TGL, at TGL’s cost and expense, you will sign any documents necessary to effect TGL’s ownership and use of all Content. You shall not engage in any activity at the Event that creates a commercial association between a third party and TGL or the Event, including without limitation, using, wearing, distributing or selling any promotional or commercial item at the Event or promoting or drawing attention to any business, cause or concern at the Event, in each case without permission from TGL.

Furthermore, by purchasing a ticket to an Event, you consent to the terms of TGL’s Privacy Policy available at https://tglgolf.com/info/privacy-policy.

ARBITRATION; JURY TRIAL WAIVER; CLASS ACTION WAIVER; CHOICE OF LAW AND TORT CLAIM FORUM SELECTION. FLORIDA LAW, WITHOUT REGARD TO CONFLICT OF LAW PRINCIPLES, GOVERNS THE INTERPRETATION OF THESE TERMS AND ANY CONTROVERSY OR CLAIM ARISING OUT OF OR IN ANY WAY RELATING TO THESE TERMS, OR BREACH THEREOF, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE CLAIMS OR OTHER TORT CLAIMS OF ANY KIND, STATUTORY CLAIMS OF ANY KIND OR ANY OTHER CLAIMS FOR RELIEF UNDER ANY OTHER LEGAL THEORIES.

ANY DISPUTE BETWEEN HOLDER OR HOLDER'S RELATED PARTIES, ON THE ONE HAND, AND THE RELEASED PARTIES, ON THE OTHER HAND, IN ANY WAY RELATING TO OR ARISING FROM THESE TERMS, OR ENTRY INTO THE FACILITY, FACILITY GROUNDS, OR FACILITY PARKING AREAS BY HOLDER OR HOLDER'S RELATED PARTIES, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY (HEREINAFTER A "DISPUTE"), SHALL BE RESOLVED BY BINDING ARBITRATION ADMINISTERED BY JAMS WITH A PANEL OF THREE (3) ARBITRATORS UNDER ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES, AND JUDGMENT ON THE AWARD RENDERED BY THE ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF. SUCH ARBITRATION SHALL ADHERE TO JAMS' MINIMUM STANDARDS FOR ARBITRATION PROCEDURES, REMAIN CONFIDENTIAL, AND BE HELD IN WINTER PARK, FLORIDA (REGARDLESS OF WHERE HOLDER RESIDES OR FROM WHERE THE TICKET WITH WHICH HOLDER SEEKS ADMISSION WAS PURCHASED). BEFORE INITIATING ANY ARBITRATION PROCEEDING, A WRITTEN "NOTICE OF DISPUTE" MUST CONTAIN THE FOLLOWING INFORMATION: (I) INFORMATION SUFFICIENT TO IDENTIFY ANY TRANSACTION, ACTIVITY, OR OCCURRENCE AT ISSUE; (II) CONTACT INFORMATION (INCLUDING NAME, ADDRESS, TELEPHONE NUMBER, AND EMAIL ADDRESS); AND (III) A DETAILED DESCRIPTION OF THE NATURE AND BASIS OF THE DISPUTE (INCLUDING THE DATE OF ANY TRANSACTION, ACTIVITY, OR OCCURRENCE AT ISSUE) AND THE RELIEF SOUGHT, INCLUDING A CALCULATION FOR IT. THE NOTICE MUST BE PERSONALLY SIGNED BY HOLDER (AND THEIR COUNSEL, IF REPRESENTED). IF HOLDER HAS A DISPUTE, THEY SHALL SEND A COMPLETED NOTICE OF DISPUTE BY EMAIL TO BOXOFFICE@TMRWSPORTSGROUP.COM HOLDER AND TGL AGREE TO MAKE A GOOD FAITH EFFORT TO RESOLVE ANY DISPUTE FOR AT LEAST 60 DAYS FOLLOWING RECEIPT OF A COMPLETED NOTICE OF DISPUTE. THIS IS A CONDITION PRECEDENT TO ARBITRATION. ALL APPLICABLE LIMITATIONS PERIODS (INCLUDING STATUTES OF LIMITATIONS) WILL BE TOLLED FROM THE DATE OF RECEIPT OF A COMPLETED NOTICE OF DISPUTE THROUGH THE CONCLUSION OF THIS PROCESS.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AS TO ANY CLAIM OR DISPUTE.

EACH PARTY AGREES THAT THEY WILL RESOLVE ALL DISPUTES ON AN INDIVIDUAL BASIS. THE PARTIES WAIVE ANY RIGHT TO ASSERT ANY DISPUTE AGAINST ANY OTHER PARTY AS A REPRESENTATIVE OR MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTION, WHETHER DURING BINDING ARBITRATION, OR LITIGATION, EXCEPT WHERE SUCH WAIVER IS PROHIBITED BY LAW OR DEEMED BY A COURT OF COMPETENT JURISDICTION CONSTRUING THESE TERMS TO BE UNENFORCEABLE. HOLDER HEREBY AGREES TO WAIVE ANY RIGHTS TO PARTICIPATE IN, AND AGREES NOT TO PARTICIPATE IN, ANY CLASS ACTION, REPRESENTATIVE ACTION, CLASS ARBITRATION, CONSOLIDATED ARBITRATION OR COURT PROCEEDING, OR ANY SIMILAR PROCEEDING, WITH RESPECT TO ALL CLAIMS HEREUNDER.

THE PREVAILING PARTY IN ANY PROCEEDING RELATING TO OR ARISING FROM HOLDER'S ENTRY INTO THE FACILITY, FACILITY GROUNDS, OR FACILITY PARKING AREAS SHALL BE ENTITLED TO RECOVER ITS ATTORNEYS' FEES AND COSTS, INCLUDING THE COSTS OF ARBITRATION OR LITIGATION AS THE CASE MAY BE, FROM THE OTHER PARTY TO THE FULLEST EXTENT PERMITTED BY LAW.

IF HOLDER DOES NOT CONSENT TO THESE DISPUTE RESOLUTION PROVISIONS, HOLDER MUST LEAVE OR NOT ENTER THE FACILITY (INCLUDING FACILITY GROUNDS AND/OR PARKING AREAS).

IF HOLDER ON BEHALF OF HIMSELF/HERSELF OR ANY RELATED PERSONS, OR ANY OF HOLDER'S RELATED PERSONS DO NOT CONSENT TO ALL OF THE TERMS IN ALL PARAGRAPHS SET FORTH HEREIN, SUCH PERSON MUST LEAVE OR NOT ENTER THE FACILITY AND RELATED FACILITY GROUNDS (INCLUDING, WITHOUT LIMITATION, PARKING AREAS AND ENTRY GATES). BY ENTERING ANY OF THESE AREAS, HOLDER AND HOLDER'S RELATED PERSONS AGREED TO THESE TERMS. TGL MAY AT ANY TIME CHANGE OR REVOKE THESE TERMS, THE APPLICABLE FAN POLICIES, OR MODIFY PROVISIONS IN OUR DISCRETION. SEE TGLGOLF.COM/INFO/TICKET-TERMS FOR CURRENT TERMS.